How a 60-truck local fleet cleared 40 new-hire DOT physicals in nine days without a single missed delivery
A fast-growing Grove City trucking company was losing new drivers to the six-week wait at their previous clinic. We ran the exams on-site, on their schedule.
- Physicals completed
- 40Physicals completed
- Turnaround
- 9 daysTurnaround
- Drivers off the road
- 0Drivers off the road
The Challenge
A Grove City fleet operator was growing from 40 to 70 trucks and needed to certify every new hire before they could start logging miles. Their previous provider had a six-week waitlist, and the drivers who did get in were often sent away for missing paperwork or an incomplete drug screen.
Because each new driver is off the clock and off the road from the moment they are hired, every day of delay was a day of payroll the company was paying for without getting anything back. HR had started treating DOT physicals as a scheduling problem rather than a compliance problem, and it was showing up in quarterly review scores.
At a glance
- Organization
- Local commercial fleet operator
- Industry
- Transportation & logistics
- Service
- DOT physical exams, on-site
- Location
- Grove City, Ohio
- Drivers certified
- 40 new hires
On-site physicals, scheduled around the shift
Instead of sending 40 drivers to a clinic one at a time, we brought the exam to them. Our occupational health team worked out a block schedule that fit between morning dispatch and afternoon loading, and handled the full medical card on the same visit.
Two on-site exam days
We set up at the yard and ran 20 exams per day, so drivers were in and out without leaving the property.
Complete medical cards, not referrals
Vision, hearing, physical exam and the drug screen were all handled in one visit. Nobody was sent home to chase a second appointment.
Direct FMCSA-ready results
Completed medical cards were delivered to the fleet's driver files as digital PDFs within 24 hours, ready for an auditor.
A standing calendar going forward
The fleet now books two recurring on-site days each quarter, so renewals are handled before they become expirations.
Results
All 40 drivers certified in nine days
Every new hire cleared their medical card before the end of the second week, and the company added 12 trucks without extending the onboarding pipeline.
Zero repeat visits
Because the entire exam happened on site, no driver had to come back for missing forms. That removed the single biggest source of delay in their old process.
Renewals moved ahead of the curve
Quarterly on-site days mean the fleet is now working 60 to 90 days ahead of expiration instead of reacting to it.
We had all but accepted that a DOT physical was just a six-week hole in our hiring pipeline. Then iMed showed up at the yard and cleared the whole batch in under two weeks. Our drivers didn't miss a shift, and I finally stopped fielding questions from HR about where new hires were.
Key Takeaways
- Waiting lists at a clinic are the employer's problem, not just the driver's - but on-site exams remove the wait entirely.
- A same-visit physical card is the difference between one appointment and two. Incomplete cards were costing this fleet more time than the exam itself.
- Recurring on-site days turn a recurring compliance chore into a scheduled line item.
Want the same outcome?
Walk in at your nearest clinic, or call us to see if we can solve the same problem for you or your business.
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